Welcome to **ReplyXAPI**. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect data when you visit our website, use our WhatsApp Business API services, automation systems, marketing tools, or interact with us in any way.
By using our website or services, you agree to the terms described in this policy.
---
### 1. Information We Collect
We may collect the following types of data:
#### Personal Information
* Name
* Email address
* Phone / WhatsApp number
* Business details
* Communication details
#### Technical & Usage Data
* IP address
* Browser type & device information
* Website usage & interaction data
* Cookies and tracking data
#### Service-Related Data
* WhatsApp Business API details
* Messages / automation activity (only for service purposes)
* Leads & campaign data (if shared voluntarily)
We do **not** sell or share personal data with third parties for profit.
---
### 2. How We Use Your Information
We use your information to:
* Provide WhatsApp Business API & automation services
* Create chatbot flows & marketing campaigns
* Improve customer support & communication
* Process subscriptions & service requests
* Send updates, notifications, and promotional offers (only with consent)
* Improve website performance & user experience
---
### 3. Data Protection & Security
We implement reasonable security measures to protect your information from:
* Unauthorized access
* Misuse or alteration
* Data loss or breach
However, no method of transmission over the internet is 100% secure. By using our platform, you acknowledge and accept this risk.
---
### 4. Cookies & Tracking
Our website may use cookies to:
* Improve user experience
* Track user preferences & behavior
* Analyze website performance
You can disable cookies through your browser settings if you prefer.
---
### 5. Third-Party Services
We may use trusted third-party services such as:
* Payment gateways
* Official WhatsApp Business API providers
* Analytics & hosting platforms
These third parties may collect data according to their own privacy policies. We are not responsible for how third-party platforms manage data.
---
### 6. Data Sharing
We may share information only when necessary:
* With trusted partners for service delivery
* To comply with legal obligations
* To prevent fraud, misuse, or harm
We never sell user data to marketing companies.
---
### 7. User Rights
You have the right to:
* Request access to your stored information
* Ask for correction or deletion of your data
* Opt out of marketing communications
* Withdraw consent at any time
To exercise these rights, contact us using the details below.
---
### 8. Children’s Policy
Our services are not intended for individuals under the age of 13.
We do not knowingly collect personal data from children.
---
### 9. Policy Updates
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised effective date.
---
### 10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
**ReplyXAPI – WhatsApp API & Automation Solutions**
📩 Email: [support@replyxapi.com](mailto:support@replyxapi.com)
🌐 Website: [www.replyxapi.com](http://www.replyxapi.com)
📱 WhatsApp: +91 7206520257
---