User Terms

Welcome to **ReplyXAPI**. These Terms & Conditions govern your use of our website, WhatsApp Business API services, automation systems, chatbot solutions, and marketing tools. By accessing or using our services, you agree to comply with and be bound by the following terms. If you do not agree, please do not use our services. --- 1. Services ReplyXAPI provides: * Official WhatsApp Business API setup & integration * Chatbot automation & flow building * Bulk messaging & broadcast campaign setup * CRM integration & notification systems * Lead generation & sales automation support * Marketing consultation & training We reserve the right to modify, suspend, or discontinue any service at any time without prior notice. --- 2. User Responsibilities By using our services, you agree that: * You will provide accurate business and contact information. * You will not use WhatsApp API for spam, illegal, misleading, or abusive activities. * You will follow WhatsApp Business policies and guidelines. * You are responsible for the content sent through your WhatsApp campaigns. Any misuse may result in immediate suspension without refund. --- 3. Payment Terms * All services are chargeable as per agreed pricing. * Payments must be made in advance unless otherwise agreed. * Failure to pay may result in service suspension. * Taxes (if applicable) are the client’s responsibility. We reserve the right to change pricing at any time. --- 4. No Guarantee of Results While we implement proven automation and marketing strategies, we do not guarantee specific results such as: * Exact number of leads * Fixed revenue growth * Guaranteed conversions Business results depend on market conditions, offer quality, and customer response. --- 5. Third-Party Platforms Our services rely on third-party platforms including: * WhatsApp Business API providers * Hosting & CRM platforms * Payment gateways We are not responsible for: * Account bans or restrictions by WhatsApp * Policy violations caused by client activity * Technical issues from third-party services Clients must follow official WhatsApp policies at all times. --- 6. Account Suspension We reserve the right to suspend or terminate services if: * Client violates WhatsApp policies * Illegal or spam activity is detected * Payment is overdue * False information is provided No refund will be issued in case of policy violations. --- 7. Data & Privacy User data is handled according to our Privacy Policy. We do not sell client data to third parties. Clients are responsible for collecting customer consent before sending marketing messages. --- 8. Intellectual Property All automation systems, chatbot flows, templates, and strategies created by ReplyXAPI remain our intellectual property unless otherwise agreed in writing. Clients may not resell or redistribute our systems without permission. --- 9. Limitation of Liability ReplyXAPI shall not be liable for: * Business losses * Indirect or consequential damages * Account bans due to policy violations * Revenue loss from campaign performance Use of our services is at your own risk. --- 10. Refund Policy * Setup fees are non-refundable. * Monthly service fees are non-refundable once work has started. * Refunds (if any) are solely at management discretion. --- 11. Changes to Terms We may update these Terms & Conditions at any time. Continued use of our services means you accept the updated terms. --- 12. Contact Information For questions regarding these Terms & Conditions: **ReplyXAPI – WhatsApp API & Automation Solutions** 📩 Email: replyxapi@gmail.com 🌐 Website: [www.replyxapi.com](http://www.replyxapi.com) 📱 WhatsApp: +91 9306338040 ---